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Sir, where are you from?
I was in Delhi for work a couple of months back, staying at the Radisson Blu Marina in Connaught Place. I ordered a cup of tea in my room. When it arrived, I took one sip and said what most of us say without thinking about it. "The tea is not good." The gentleman who brought it was lovely about it. "Okay sir, let me fix it." He took it back. A few minutes later he was at the door again. "Try this one." I tried it. It was the same tea. Or close enough that I couldn't tell the
Gaurav Dubey
Aug 72 min read
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The Switch Board Conundrum in a Remote Village
I wrote a post on Linkedin related to Problem solving that received good response from the audience (~12000 Impressions). Here is the...
Gaurav Dubey
Mar 10, 20232 min read
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Bata Juke Box: An unfulfilled promise or a customer delight?
Recently, I wrote a post on Linkedin on my Bata Store experience that received a good response (~20000 Impressions) including positive...
Gaurav Dubey
Mar 10, 20232 min read
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